Privacy Policy
1. Introduction and Scope
At Qanty, protecting your privacy is our absolute priority. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when using our website, mobile applications, and customer experience management services.
2. Information We Collect
We collect information to provide better services to all our users. This includes:
- Registration Information: When you create an account, we ask for data such as your name, email address, and phone number.
- Usage Information: Data regarding how you interact with our platform (scheduling frequency, types of services, etc.).
- Device Data: Technical information such as IP address, hardware model, and operating system to optimize the user interface.
- Cookies and Similar Technologies: We use cookies to improve your experience and remember your browsing preferences.
3. Use of Information
We use the collected information to:
- Provide, maintain, and improve our queue management and appointment scheduling solutions.
- Process and confirm your appointments efficiently.
- Send critical notifications regarding the status of your tickets or services.
- Develop new features and ensure platform security against unauthorized access.
4. Information Sharing with Third Parties
Qanty does not sell, rent, or lease your personal data to third parties. We will only share information when:
- We have your explicit consent.
- It is necessary to process a transaction through our service providers (e.g., payment gateways or SMS providers).
- There is a legal obligation mandated by competent authorities.
5. Information Security
We implement technical and organizational security measures to protect your personal data against unauthorized access, alteration, or destruction. This includes the use of SSL encryption protocols in all our communications and regular audits of our storage systems.
6. Your Privacy Rights
You have control over your information. At any time, you can:
- Access your personal data and request a copy of it.
- Request the correction of inaccurate or outdated data.
- Request the deletion of your data from our servers (Right to be forgotten), provided there is no legal obligation for retention.
- Object to the processing of your data for direct marketing purposes.
7. Changes to this Policy
Qanty reserves the right to update this Privacy Policy to reflect legal changes or improvements in our services. We will notify you of any substantial changes through our website or via direct email.
8. Contact
If you have questions about how we handle your privacy, you can write to us at privacy@qanty.com. Our data protection team will review your inquiry as quickly as possible.
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